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Patient services team

Find your perfect specialist and start feeling more like you again

Unsure where to start? Our free 15-minute guidance call provides a safe, confidential space to find the right clinical match for your needs

Confidential Support

Approachable

Compassionate

Empathetic

Understanding

Safe Space

Our patient services team

Our patient care team offers a compassionate, confidential space to discuss your concerns before you take the next step. We understand that navigating menopause can feel overwhelming, so we’re here to listen and help you find the clearest path forward.

Our friendly team is here to support you by:

Finding the right fit: We’ll help you choose the specialist or doctor best suited to your specific needs and history.
Explaining your options: We’ll talk you through our clinical pathways, treatment options, and what to expect at every stage.
Offering personal insight: We provide a safe space to discuss whether you may benefit from HRT and share how other patients have navigated their journey.
Simplifying the logistics: We’ll guide you through the practical side of care, from organizing blood tests and scans to managing prescriptions and bookings.
Providing a safe space: Most importantly, we offer a confidential, non-judgmental environment to openly discuss your symptoms and goals.

From your very first enquiry, we will ensure your journey is seamless, supported, and entirely built around you.

Hear what our patients have to say

TrustScore4.8⧸5

"What an investment in me. A service with Menopause Experts who listen, understand and know exactly how you are feeling and are ready to support you. Menopause medical advice direct from the experts including additional support with menopause mentors and follow ups with your medical team. Thank you."

Sarah

"The follow up support from the Menopause Coach Jane James was amazing. She was so patient and full of advice and support. Jane James has a lot of experience and certainly knows her stuff. Her advice and comforting support really helped me through some difficult days."

Jennie

"Jane is fantastic. Helpful, thoughtful, puts your mind at ease chatting through things. Highly recommend!"

Claire

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Our Founder, Dr Naomi Potter, on how we’re here to help

“I had met so many patients who felt confused about their symptoms, anxious without clear guidance, and left without a diagnosis or information about menopause. With Menopause Care, I wanted to change that, offering the support, knowledge, and compassion women deserve to feel their best through midlife.”