Find your perfect specialist and start feeling more like you again
Find your perfect specialist and start feeling more like you again
Unsure where to start? Our free 15-minute guidance call provides a safe, confidential space to find the right clinical match for your needs
Our patient services team
Our patient care team offers a compassionate, confidential space to discuss your concerns before you take the next step. We understand that navigating menopause can feel overwhelming, so we’re here to listen and help you find the clearest path forward.
Our friendly team is here to support you by:
- Finding the right fit: We’ll help you choose the specialist or doctor best suited to your specific needs and history.
- Explaining your options: We’ll talk you through our clinical pathways, treatment options, and what to expect at every stage.
- Offering personal insight: We provide a safe space to discuss whether you may benefit from HRT and share how other patients have navigated their journey.
- Simplifying the logistics: We’ll guide you through the practical side of care, from organizing blood tests and scans to managing prescriptions and bookings.
- Providing a safe space: Most importantly, we offer a confidential, non-judgmental environment to openly discuss your symptoms and goals.
From your very first enquiry, we will ensure your journey is seamless, supported, and entirely built around you.
Our Founder, Dr Naomi Potter, on how we’re here to help
“I had met so many patients who felt confused about their symptoms, anxious without clear guidance, and left without a diagnosis or information about menopause. With Menopause Care, I wanted to change that, offering the support, knowledge, and compassion women deserve to feel their best through midlife.”
Everything you want to know
Many women come to Menopause Care when menopause or perimenopause symptoms begin to affect their health, confidence, or quality of life. Others seek support after feeling unsure or unheard elsewhere.
Menopause Care specialises exclusively in menopause and hormonal health, offering time, expertise, and personalised care for women at all stages of the transition.
Many women look for an HRT specialist in London when symptoms begin to affect their health or quality of life. Choosing a specialist clinic focused on menopause and hormonal health allows for a more detailed assessment and personalised treatment. Menopause Care offers specialist HRT consultations led by British Menopause Society-registered doctors, with time to explore symptoms, medical history, and treatment options in depth.
No. You do not need a GP referral to book a private HRT consultation at Menopause Care. You can self-refer and book directly.
With your consent, clinic letters can be shared with your GP to support continuity of care alongside NHS services.
NHS menopause clinics provide important care, particularly for complex medical cases. However, waiting times for specialist appointments can be long.
Some women choose private menopause care to access specialist support sooner, benefit from longer consultations, and have continuity with the same clinician over time.
Yes. At Menopause Care, we offer both in-person clinic appointments and secure video consultations. Some women prefer to attend a clinic, while others value the flexibility of online appointments. The quality of care and clinical expertise is the same in both formats.
Menopause Care has clinics across the UK, including locations in London (Mayfair, Barnes, and Wimbledon), as well as Manchester, Sheffield, and Glasgow.
Yes. Although Menopause Care has clinics in London, we support women across the UK through online consultations, so you can access to specialist menopause and hormone care regardless of location.
Private HRT consultation costs in London vary depending on the clinic. At Menopause Care, pricing is transparent and explained clearly before booking.
An initial 45-minute specialist consultation is £295, with some central London locations priced at £315. Follow-up appointments and additional support options will be discussed during your consultation.
Menopause Care offers a range of evidence-based treatments tailored to individual needs.
This includes prescribing all forms of hormone replacement therapy where appropriate, as well as offering additional support such as nutrition, CBT, hypnotherapy, and mentoring.
Yes. Menopause Care prescribes all forms of hormone replacement therapy where appropriate.
This includes oestrogen, progesterone, testosterone, and vaginal oestrogen. Treatment is individualised and guided by your symptoms, medical history, and current clinical guidance.
Body-identical hormones are regulated, pharmaceutical-grade hormones that are chemically identical to those produced naturally by the body.
Menopause Care prescribes only regulated, body-identical hormone treatments and does not use compounded or unregulated preparations.
Yes. Testosterone can be prescribed for women in certain circumstances, such as persistent low libido or fatigue despite adequate oestrogen treatment.
Menopause Care clinicians are experienced in prescribing testosterone safely for women, with appropriate monitoring and review.
Menopause Care offers medical treatment alongside additional support where helpful.
This may include nutritional consultations, CBT or hypnotherapy, and mentoring. The aim is to support both physical and emotional wellbeing, rather than focusing on hormones alone.
Yes. Menopause Care can provide prescriptions directly through our in-house pharmacy, ensuring you receive your treatment safely, conveniently, and without delay. Our clinicians review your treatment regularly and tailor it to your individual needs, so you can feel confident that your care is both personalised and seamless.
Yes. Menopause Care supports women with complex or higher-risk medical backgrounds, including those with a history of breast cancer, blood clots, thyroid conditions, or premature ovarian insufficiency.
Care is approached cautiously and within a strong safety framework, with treatment plans tailored to individual risk factors.
Yes. Menopause Care specialises in recognising and treating early perimenopause symptoms, which can include anxiety, sleep disruption, low mood, joint pain, or changes in concentration.
You do not need to be in later menopause to seek specialist support.
Your clinician will discuss treatment options, next steps, and follow-up care with you.
There is no pressure to start or continue any treatment. Care is reviewed over time and adjusted based on how you feel and what works best for you.