Initial Doctor Consultation - Key Workers
Initial Doctor Consultation - Key Workers
Supporting those who care for our community. We know that when you spend your days looking after others, your own health is often the first thing to be pushed aside. At Menopause Care, we want to ensure that those in the emergency services, NHS, social care, teaching, and the Armed Forces have access to the specialist time they deserve.
BMS accredited doctors, available online
Personalised medication delivered
A support team to help coordinate your care
Spread the cost of your care with Klarna
BMS accredited doctors, available online
Personalised medication delivered
A support team to help coordinate your care
Spread the cost of your care with Klarna
How our care works
- 1
Specialist consultation (45 min)
A menopause specialist doctor takes time to explore your symptoms, hormonal stage, medical history, and any existing ADHD diagnosis or concerns.
- 2
Personalised plan
Where appropriate, this may include menopause treatment, lifestyle strategies, or guidance on further assessment (such as referral to a psychiatrist).
- 3
Ongoing review and support
Medication management, blood tests if needed, and continuity of care for as long as you need.
Book your initial specialist doctor appointment
45-minute online consultation with a specialist menopause doctor
Thorough hormone assessment for women experiencing perimenopause and menopause symptoms that affect mood, sleep, energy and daily life.
Please note: to be eligible for this appointment, you will need to be a new patient and currently working in emergency services (emergency services, NHS and social care, teachers, and members of the Armed Forces). You will be asked to show your ID at your consultation. Ongoing follow-up visits will be billed at our standard appointment fee.
Is specialist menopause care right for you?
You might find specialist care is the right steps for you if some of these feel true for you:
Our Approach
Every person’s experience of perimenopause is different. Our role is to help you understand how hormonal changes may be affecting your body and mind, and explore safe and evidence-based treatment options. Your care is led by specialist clinicians experienced in perimenopause and women’s health. We take a thoughtful, supportive, and non-judgmental approach, combining medical expertise with care that is tailored to you.
Regular follow-up and ongoing support
Our Founder, Dr Naomi Potter, on how we’re here to help
“I had met so many patients who felt confused about their symptoms, anxious without clear guidance, and left without a diagnosis or information about menopause. With Menopause Care, I wanted to change that, offering the support, knowledge, and compassion women deserve to feel their best through midlife.”
Everything you want to know
Many women come to Menopause Care when menopause or perimenopause symptoms begin to affect their health, confidence, or quality of life. Others seek support after feeling unsure or unheard elsewhere.
Menopause Care specialises exclusively in menopause and hormonal health, offering time, expertise, and personalised care for women at all stages of the transition.
Many women look for an HRT specialist in London when symptoms begin to affect their health or quality of life. Choosing a specialist clinic focused on menopause and hormonal health allows for a more detailed assessment and personalised treatment. Menopause Care offers specialist HRT consultations led by British Menopause Society-registered doctors, with time to explore symptoms, medical history, and treatment options in depth.
No. You do not need a GP referral to book a private HRT consultation at Menopause Care. You can self-refer and book directly.
With your consent, clinic letters can be shared with your GP to support continuity of care alongside NHS services.
NHS menopause clinics provide important care, particularly for complex medical cases. However, waiting times for specialist appointments can be long.
Some women choose private menopause care to access specialist support sooner, benefit from longer consultations, and have continuity with the same clinician over time.
Yes. At Menopause Care, we offer both in-person clinic appointments and secure video consultations. Some women prefer to attend a clinic, while others value the flexibility of online appointments. The quality of care and clinical expertise is the same in both formats.
Menopause Care has clinics across the UK, including locations in London (Mayfair, Barnes, and Wimbledon), as well as Manchester, Sheffield, and Glasgow.
Yes. Although Menopause Care has clinics in London, we support women across the UK through online consultations, so you can access to specialist menopause and hormone care regardless of location.
Private HRT consultation costs in London vary depending on the clinic. At Menopause Care, pricing is transparent and explained clearly before booking.
An initial 45-minute specialist consultation is £295, with some central London locations priced at £315. Follow-up appointments and additional support options will be discussed during your consultation.
Menopause Care offers a range of evidence-based treatments tailored to individual needs.
This includes prescribing all forms of hormone replacement therapy where appropriate, as well as offering additional support such as nutrition, CBT, hypnotherapy, and mentoring.
Yes. Menopause Care prescribes all forms of hormone replacement therapy where appropriate.
This includes oestrogen, progesterone, testosterone, and vaginal oestrogen. Treatment is individualised and guided by your symptoms, medical history, and current clinical guidance.
Body-identical hormones are regulated, pharmaceutical-grade hormones that are chemically identical to those produced naturally by the body.
Menopause Care prescribes only regulated, body-identical hormone treatments and does not use compounded or unregulated preparations.
Yes. Testosterone can be prescribed for women in certain circumstances, such as persistent low libido or fatigue despite adequate oestrogen treatment.
Menopause Care clinicians are experienced in prescribing testosterone safely for women, with appropriate monitoring and review.
Menopause Care offers medical treatment alongside additional support where helpful.
This may include nutritional consultations, CBT or hypnotherapy, and mentoring. The aim is to support both physical and emotional wellbeing, rather than focusing on hormones alone.
Yes. Menopause Care provides medical treatment directly through our in-house pharmacy service (GPhC Registration: 9012909), ensuring you receive your care safely, conveniently, and without delay. Our clinicians review your progress regularly and tailor your medication journey to your individual needs, so you can feel confident that your care is both personalised and seamless.
Yes. Menopause Care supports women with complex or higher-risk medical backgrounds, including those with a history of breast cancer, blood clots, thyroid conditions, or premature ovarian insufficiency.
Care is approached cautiously and within a strong safety framework, with treatment plans tailored to individual risk factors.
Yes. Menopause Care specialises in recognising and treating early perimenopause symptoms, which can include anxiety, sleep disruption, low mood, joint pain, or changes in concentration.
You do not need to be in later menopause to seek specialist support.
Your clinician will discuss treatment options, next steps, and follow-up care with you.
There is no pressure to start or continue any treatment. Care is reviewed over time and adjusted based on how you feel and what works best for you.