Menopause and Hormone Care
Menopause and Hormone Care
A Partnership in Your Menopause Care
At Menopause Care, we believe every woman deserves to feel listened to, understood and supported. Our approach is personal and grounded in evidence, combining clinical expertise with the time and space to talk openly about what you're experiencing.
Every menopause is different, so our approach is unique to you. Our experienced team of over 28 BMS-registered menopause specialists work alongside you to understand your symptoms, explore treatment options and create a personalised plan that feels right for you.
Whether you’re navigating PMS, perimenopause, menopause, or other hormone changes, you’ll be guided with expert care, compassion, and reassurance every step of the way.
BMS accredited doctors, available online
Personalised medication delivered
A support team to help coordinate your care
Spread the cost of your care with Klarna
BMS accredited doctors, available online
Personalised medication delivered
A support team to help coordinate your care
Spread the cost of your care with Klarna
When you no longer feel like yourself and are told “it’s just ageing”...
Menopause is the stage that follows the hormonal fluctuations of perimenopause, marked by the point when your periods have stopped for a full year.
While it is a natural transition, the lasting decline in oestrogen and progesterone can affect your body and mind in profound ways—often leaving you feeling that your "spark" has faded. Many women find themselves navigating a range of persistent symptoms, from brain fog and fatigue to shifts in physical health, all while being told it is "just part of getting older".
We understand exhausting it can be to feel that your concerns are being dismissed or that you are just expected to "cope". Our leading specialist menopause doctors in the UK can provide the clinical certainty and specialist oversight needed to move past the frustration, and help you find a clear path back to feeling like yourself again.
Menopause is officially reached when you have gone 12 consecutive months without a menstrual period. At this stage, your ovaries have stopped releasing eggs and your production of key hormones has settled at a significantly lower level.
Unlike the unpredictable "highs and lows" of perimenopause, menopause is characterised by a consistent hormone deficiency. This change is not just about the end of fertility; it is a systemic shift that can impact your bone density, heart health, and emotional wellbeing for the long term.
A menopause specialist can help you distinguish normal hormonal changes from other underlying conditions, offering evidence-based treatments and a personalised plan to ensure you don't just "get through" menopause, but navigate it with the support and compassion you deserve.
Although closely related, perimenopause and menopause are distinct stages.
- Perimenopause refers to the time when hormone levels are fluctuating and symptoms are present, but periods have not stopped completely.
- Menopause is reached after 12 consecutive months without a menstrual period (provided there is no other cause for the absence of bleeding, such as pregnancy, hormonal contraception, or hormone replacement therapy).
Fluctuating hormone levels in perimenopause often contribute to many of the symptoms experienced, which is why many women to seek menopause support during this time.
Menopause symptoms vary widely between women. You may experience just a few, or a combination that shifts over time. Because oestrogen receptors are located throughout the body, the impact of hormone deficiency is often systemic.
Emotional & Psychological
- Low mood or feelings of anxiety
- Irritability and reduced patience
- "Brain fog," poor concentration, or memory lapses
- Reduced confidence and a feeling of overwhelm
- Disrupted sleep or insomnia
Physical & Hormonal
- Hot flushes and night sweats
- Joint and muscle aches
- Changes in skin and hair texture
- Genitourinary symptoms (such as vaginal dryness or bladder changes)
- Headaches or worsening migraines
The transition into menopause is a profound biological shift that touches every aspect of a woman’s life. While it is a natural phase, we often speak with women who feel they have been navigating these changes alone for far too long. We understand how exhausting it can be to feel that your concerns are being dismissed or that you are simply expected to "cope."
At Menopause Care, we believe every woman deserves to feel listened to, understood, and supported. Choosing specialist care is about moving away from "just coping" and moving toward a clinical partnership that prioritises your long-term health and wellbeing. Our reputation as one of the top menopause clinics in the UK is built on this foundation of clinical excellence and the Menopause Care reviews from women who have finally found the life-changing support they deserve.
However, navigating this journey requires more than general advice; it requires the precision and dedicated time of a specialist menopause practitioner who recognises that every woman’s hormonal blueprint is unique.
- A dedicated space to be heard: In a specialist consultation, we provide the time and space to talk openly about what you are experiencing. We believe that validating your symptoms is the first step toward feeling like yourself again, ensuring you never feel your concerns are being dismissed as "just part of life."
- Clinical expertise and safety: Our doctors are BMS-registered menopause clinicians who understand the nuance of hormonal health. We provide expert oversight to ensure that any treatment—whether hormonal or non-hormonal—is safe, evidence-based, and right for your specific medical history.
- Beyond a standard prescription: Specialist care is not just about a single appointment; it is about continuity. As hormone health professionals, we look at the whole picture—from bone density and heart health to the impact on your mood and brain function—building a bespoke treatment plan that evolves as your needs change.
- Support for complex needs: For many women, menopause doesn't happen in isolation. Whether you are managing ADHD, PCOS, or have a complex medical history such as breast cancer, our menopause experts provide the specialist knowledge required to coordinate your care safely and effectively.
Choosing the right professional is the first step in your journey toward feeling like yourself again. At Menopause Care, our team is comprised of highly qualified experts dedicated to your hormonal health:
- Specialist Menopause Doctors: Your primary advocate in care, our doctors stay at the forefront of research into HRT and non-hormonal alternatives. They provide the clinical certainty needed to manage even the most complex symptoms with confidence.
- Hormone Specialists: If you feel "out of balance," our hormone specialists ensure that your therapy is perfectly calibrated. By looking closely at your specific health history, they tailor a plan that works in harmony with your body’s unique needs.
- Menopause Consultants: For women navigating menopause alongside other medical conditions, our consultants provide a high-level clinical overview. This ensures a safe, nuanced, and thoughtful approach to your long-term management.
- Menopause Experts: We believe a true expert combines elite clinical qualifications with deep empathy. Our specialists don’t just understand the science; they understand the lived experience of menopause, ensuring you always feel heard and supported.
Is specialist menopause care right for you?
You might find specialist care is the right steps for you if some of these feel true for you:
Our Approach
Every person’s experience of perimenopause is different. Our role is to help you understand how hormonal changes may be affecting your body and mind, and explore safe and evidence-based treatment options. Your care is led by specialist clinicians experienced in perimenopause and women’s health. We take a thoughtful, supportive, and non-judgmental approach, combining medical expertise with care that is tailored to you.
Regular follow-up and ongoing support
We prescribe all forms of hormone replacement therapy (HRT)
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We also offer a range of alternative treatments
Your menopause is unique to you. We believe your treatment should be too. Drawing on years of medical experience and specialist knowledge, we’ll always recommend the best solution based on your history, lifestyle and personal preferences.
How our care works
- 1
Specialist consultation (45 min)
A menopause specialist doctor takes time to explore your symptoms, hormonal stage, medical history, and any existing ADHD diagnosis or concerns.
- 2
Personalised plan
Where appropriate, this may include menopause treatment, lifestyle strategies, or guidance on further assessment (such as referral to a psychiatrist).
- 3
Ongoing review and support
Medication management, blood tests if needed, and continuity of care for as long as you need.
Our Founder, Dr Naomi Potter, on how we’re here to help
“I had met so many patients who felt confused about their symptoms, anxious without clear guidance, and left without a diagnosis or information about menopause. With Menopause Care, I wanted to change that, offering the support, knowledge, and compassion women deserve to feel their best through midlife.”
Learn more about your treatment options
Book a complementary discovery call with our patient expert Jane James. Jane can help you by:
- Explaining the clinical pathway and how oestrogen patches can be prescribed through Menopause Care
- Offering guidance as to whether you may benefit from hormone replacement therapy (HRT)
- Share personal insight and other patient experiences of oestrogen treatment (non-clinical advice)
- Offering compassionate support and a safe, confidential space to openly discuss your concerns
Frequently asked questions (FAQs)
We believe women's health services should provide a sanctuary where your symptoms are not just noted, but deeply understood. In the current healthcare climate, standard primary care often lacks the time required to address the delicate complexities of hormonal flux. Menopause Care was established to fill this void, offering you a dedicated space for thorough investigation, compassionate listening, and evidence-based care.
As hormonal health practitioners, we view oestrogen, progesterone, and testosterone as vital messengers for your brain, heart, and bones. When these levels fluctuate, they can affect everything from your mood to your physical strength. We work with you to restore that balance, providing the specialist oversight needed to help you feel like yourself again.
Not at all. Modern reproductive healthcare extends far beyond the childbearing years. We are here to support your long-term wellness, focusing on essential areas like bone density and cardiovascular health. These are directly linked to hormone loss, and our role is to ensure you have the protection and specialist guidance you need for the years ahead.
Choosing a specialist menopause practitioner ensures that your treatment is rooted in the latest clinical research. We provide the time and space to talk openly about what you are experiencing, ensuring you never feel your concerns are dismissed as "just part of life." Our goal is to move you away from "just coping" and toward a clinical partnership that prioritises your long-term health and wellbeing.
NHS menopause clinics provide essential care, particularly for those with complex medical needs. However, we often hear from women who find that the current pressures on primary care leave them feeling rushed or waiting too long for answers.
Many women choose Menopause Care because they are looking for a more personal, dedicated experience. By choosing private specialist care, you are given the gift of time—significantly longer appointments that allow for a deep, unhurried exploration of your symptoms. Our focus is on providing you with faster access to a wider range of body-identical HRT options and ensuring that you always feel like a priority, with a clear and supported path forward.
No. You do not need a GP referral to book a private HRT consultation at Menopause Care. You can self-refer and book directly.
With your consent, clinic letters can be shared with your GP to support continuity of care alongside NHS services.
We believe that accessing expert care should be as stress-free as possible, which is why we offer the flexibility of both. Many patients appreciate the convenience of our online menopause doctor service, while others prefer the traditional setting of a clinic. Both options provide access to the same elite tier of Menopause Care specialists.
While we have pioneered a "gold standard" for our online menopause doctor UK service, we also recognise that many women value the opportunity for face-to-face regional expertise.
Whether you prefer a virtual consultation from the comfort of your home or an in-person visit at one of our hubs, our BMS-registered specialists are here to ensure that expert, evidence-based care is accessible to you nationwide.
Below are the primary locations where our specialist menopause practitioners and hormone health professionals provide dedicated support:
London & South East
- Barnes: The White Hart Clinic, 10 White Hart Lane, London, SW13 0PY
- Mayfair: 5th Floor, Mayfair, 64 North Row, London, W1K 7DA
- Wimbledon: Osteoperformance, 2 St Mark's Place, London, SW19 7ND
- Surbiton: The Doctor Surgery, 99b Ewell Road, Surbiton, Surrey, KT6 6AH
East of England
- Colchester: Vittarra Clinic, Unit 20, Langham Barns, Langham, CO4 5ZS
North of England
- Sheffield: The White House Clinic, 3 Sandygate Park, Sandygate Road, S10 5TZ
- Wilmslow: Wilmslow Physio, 20a Grove Street, Wilmslow, SK9 1EB
- Kendal: Station Road, Kendal, LA9 6SA
Scotland
- Glasgow: L A Physiotherapy and Sports Injury Clinic, 7 Broomburn Drive, Newton Mearns, Glasgow, G77 5JQ
Virtual Clinic
Online: Nationwide video and telephone consultations are available across the UK (England, Scotland, Wales, and Northern Ireland), as well as the Channel Islands and the Isle of Man.
At Menopause Care, we believe that feeling informed and empowered should begin long before your first appointment. While private HRT consultation costs can vary across the UK and London, we are committed to complete transparency, ensuring you feel confident and supported from the very first step.
We understand that choosing private care is a significant investment in your wellbeing. We often find that the depth of a 45-minute specialist consultation—away from the constraints of time-pressured alternatives—is the true turning point in a woman’s health journey. This dedicated time allows us to explore your history in detail, validate your experiences, and build a bespoke treatment plan that truly works for you.
Our Consultation Fees
- Initial Specialist Consultation (45 minutes): from £295
- Follow-up Consultations (30 minutes): From £225
We warmly encourage you to come prepared with any questions for a menopause specialist visit. Whether you are curious about the long-term safety of HRT, looking for ways to clear "brain fog," or simply need advice on how to improve your sleep, please know that no question is too small. Our menopause clinicians are here to provide the clarity and compassionate guidance you deserve, ensuring you feel empowered to make informed decisions about your own body and long-term health.
If you have concerns about the safety, dosage, or types of HRT available, our specialists provide evidence-based, personalised advice. We specialise in body-identical hormones and can help find the right delivery method for hormone replacement therapy (gel, patch, spray, or capsule) where appropriate. We also offer additional support, including nutrition, CBT, hypnotherapy, and mentoring.
Yes. Menopause Care prescribes all forms of hormone replacement therapy where appropriate. This includes oestrogen, progesterone, testosterone, and vaginal oestrogen. Treatment is individualised and guided by your symptoms, medical history, and current clinical guidance.
Body-identical hormones are regulated, pharmaceutical-grade hormones that are chemically identical to those produced naturally by the body. Menopause Care prescribes only regulated, body-identical hormone treatments and does not use compounded or unregulated preparations.
Yes. Testosterone can be a key part of medical treatment for women in certain circumstances, such as persistent low libido or fatigue, when other hormones are already well-managed. Our clinicians are specialists in this area of medical treatment, ensuring it is used safely with the correct monitoring and review. We focus on keeping your levels within the natural range to help restore your energy and well-being.
Yes. Menopause Care provides medical treatment directly through our in-house pharmacy service (GPhC Registration: 9012909), ensuring you receive your care safely, conveniently, and without delay. Our clinicians review your progress regularly and tailor your medication journey to your individual needs, so you can feel confident that your care is both personalised and seamless.
Yes. Menopause Care supports women with complex or higher-risk medical backgrounds, including those with a history of breast cancer, blood clots, thyroid conditions, or premature ovarian insufficiency.
Care is approached cautiously and within a strong safety framework, with treatment plans tailored to individual risk factors.
Whether you are just beginning to notice changes in your cycle (perimenopause) or it has been years since your last period (menopause), we can help. Our practitioners are experts in the entire transition, tailoring treatments to the specific hormonal stage you are currently navigating.
Your clinician will discuss treatment options, next steps, and follow-up care with you.
There is no pressure to start or continue any treatment. Care is reviewed over time and adjusted based on how you feel and what works best for you.